Rachel's Pet Sitting is a husband and wife pet sitting team dedicated to providing dependable and loving pet care in your home. We go above and beyond to make sure your pet gets the absolute best care while you're away. No two pets are alike which is why we provide complete personalized care tailored to you and your pets needs. We offer a variety of services for all types of animals big and small. Our services include dog walking, day time pet visits, overnight pet sitting in your home, home care, and more. We are licensed, bonded, insured, and Pet Tech first aid & CPR certified. Your pets deserve the best! Please contact us today to set up your free meet and greet.
Free Meet & Greet
Initial meeting to get to know you and your pets. We'll go over your pet’s routine and you can provide a copy of your key for pet sitting.
40 Minute - $30
Includes meal, walk, cleanup, and playtime. Option for pets that needs extra exercise or attention.
Home Care - $20
Option for families that need someone to just check on their home- no pet care. Each 20 minute visit Includes a general home check, getting the mail, watering plants, turning on and off lights, and/or adjusting the blinds.
20 Minute - $20
Short visit includes meal, treats, short walk, cleanup, and playtime.
60 Minute - $40
Includes meal, treats, walk, cleanup, and playtime. Perfect option for anxious or high energy pets.
Additional Consultation - $20
Do you have an anxious pet that needs more time with someone new? Need to discuss changes in your pet’s routine in person? Recently moved? We can schedule an additional consultation
30 Minute - $25
Includes meal, treats, walk, cleanup, and playtime. Great option for a longer walk and/or more play time.
Overnight - $100
Night time care for your pet from 10 pm to 6 am. Breakfast in the morning is included.
Key Pick-Up or Drop Off - $15
Option for those who choose to not keep a key on file or who decide to provide a copy of the key after the initial meet and greet.
Frequently Asked Questions
How do I know if I'm in your service area?
We offer services for families within a 15 mile radius of Charlotte 28269. If you are outside of this area or need a pet related or home care service that is not listed on our page, please feel free to contact us anyway. We may still be able to help.
What credentials do you have?
We have several years of professional pet sitting experience as well as a deep love for all animals. We are fully bonded and insured through Pet Sitters Associates. We are also Pet Tech CPR & first aid certified. We can provide copies of our certificates and insurance before or during the initial meet and greet. References are available upon request.
What are your scheduling options? Do you require a minimum number of vacation visits?
All visits are scheduled online through a user friendly software program called Time To Pet. New clients will be set up in the system and walked through the process. Existing clients have the ability to log in to their portal to add/update pet and client info, schedule or modify service, view our service agreement and insurance info, etc. We offer 20,30,40 and 60 min visits as well as an option for overnight pet sitting in your home from 10 pm - 6 am. Day time visits can be scheduled within time frames as follows: 6 am - 9 am, 9 am - 11 am, 11 am - 1 pm, 1 pm - 3 pm, 3 pm - 5 pm, 5 pm -7 pm, 7 pm -10 pm. For vacation scheduling we require a minimum of 1 visit per day for cats and 3 visits per day for dogs for each 24 hour period. If your dog has access to a doggy door and secure fenced yard then the requirement is 2 visits per day (or 1 visit per day if you have scheduled overnight pet sitting). In our personal experience this enables us to provide the best possible care for your pets while also ensuring their safety and reducing stress.
Do you offer boarding?
No, we do not offer boarding. We offer personalized pet care in your home. We have found that caring for pets in their own environments while keeping their set routines is best for their well being. This helps to cut down on any stress that pets may feel while their owners are away.
What is your cancellation policy?
We try to provide pet care for as many families as possible, so our schedule can quickly become full. This means that some families will not be able to receive our services. For this reason we ask that you give us as much notice as possible when cancelling or making changes to visits. For cancellations with 72 hours or less notice we charge a fee of 40% of the scheduled visits. For cancellations with 24 hours or less notice we charge the full amount of the scheduled visits .
Do you charge extra for holidays?
We charge an extra $5 per visit during recognized holiday periods which include Easter Weekend (Fri - Mon), Memorial Day Weekend (Fri - Mon), Independence Day (July 3 - 6), Labor Day Weekend (Fri - Mon), Thanksgiving Weekend (Thur - Sun), Christmas and New Years Holiday (Dec 21 - Jan 1)
How will you ensure my home is safe and secure while I am away?
Your homes security is just as important to us as your pets well being which is why we never advertise our services on our vehicles or clothing while pet sitting. If we put pictures of your pets online they will not be posted until after you return home. We make sure to carefully follow home entry and security system instructions that you provide. We will also follow any home care instructions which may include turning on/off certain lights, opening/closing shades, etc.